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Our return policy is simple - 100% Satisfaction Guaranteed!


Exchanges and Returns are Easy!

Follow the steps online and print out the provided shipping label.
*note: International Customers please see International Orders

shipping flat rate: $11.95
Exchange shipping is FREE!
Some exceptions apply - details here >


If you were not logged into your account when you placed your order please make a return as a guest. You will be directed to our UPS label creation page and will need the order information from your invoice to create your label. The form will pop up in a separate window.

Free Shipping on Exchange Orders!

  • For fastest service, simply place a new order online or by phone.
  • We'll ship your new item right away.
  • We'll need to charge you the purchase price, but once we receive your return, we'll credit you for the cost of the original item.

Easy Returns by Mail

  • Package your return
  • Print the Prepaid Return Label
  • Drop it off at your nearest UPS shipping depot
  • A flat fee of $11.95 will be deducted from the amount of your refund.
  • If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs.

Once we receive your package, we'll process it within 7-14 business days.
Note: Your bank may take additional time to process the transaction


Return policy

Our quality is 100% guaranteed

  • Returns must be made within 90 days from shipped date
  • All merchandise must be unwashed and unworn
  • All garments are subject to inspection
  • Outgoing shipping charges are not refunded
  • Items with prices ending in .99 are final sale and not returnable
On the Plus Side offers the BEST QUALITY and FIT IN THE WORLD. We want you to love your purchase but if something isn't right, let us know!
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