Our return policy is simple - 100% Satisfaction Guaranteed!
Exchanges and Returns are Easy!
Follow the steps online and print out the provided shipping label.
*note: International Customers please see International Orders
shipping flat rate: $7.95
Exchange shipping is FREE!
Some exceptions apply - details here >
Free Shipping on Exchange Orders!
- For fastest service, simply place a new order online or by phone.
- We'll ship your new item right away.
- We'll need to charge you the purchase price, but once we receive your return, we'll credit you for the cost of the original item.
Easy Returns by Mail
- Package your return (including your invoice)
- Print the Prepaid Return Label
- Drop it off at your nearest UPS shipping depot
- A flat fee of $7.95 will be deducted from the amount of your refund.
- If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs.
Once we receive your package, we'll process it within 7-14 business days.
Note: Your bank may take additional time to process the transaction
Our quality is 100% guaranteed
|On the Plus Side offers the BEST QUALITY and FIT IN THE WORLD. We want you to love your purchase but if something isn't right, let us know!|