We will not collect your name, address, telephone number, or email address unless you provide it to us voluntarily. To better provide the services you request, we may ask you for the certain kinds of information. When you place an order on our site or over the phone, create an online account, visit our website, sign up to receive emails from us, request to "chat" with a customer service associate, or send us an email, you provide us with certain personally identifiable information, such as your name, email address, postal address, phone number and credit or debit card number. In addition to this information, we also maintain a record of your purchases from ontheplusside.com, and our catalog. However, we may attempt to collect such information if we believe your use of this website violates any laws. If you do not want this information collected, please do not submit it to us.
If you participate in one of our promotions, contests, surveys, or provide product reviews, you may provide us with additional personal information such as your age or date of birth.
When you do provide us with personal information, we may use that information in the following ways: we may store and process that information to better understand your needs and how we can improve our services. We may also use that information to contact you.
We also gather non-personally-identifiable information about where visitors go on our website and information about the technical efficiencies of our website and services (for example, time to connect to our website, time to download pages, etc.). This information allows us to see which areas are most visited and helps us better understand our clients' experiences at our site and tailor communications to our users' interests. This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services. Information about your computer (for example, domain type, browser version, service provider and internet protocol address) may also be collected by Making it Big inc. or third parties which will provide information regarding a visitor's use of our website (such as the time of a visitor's last visit to a page on our site).
We also collect information from third-party sources, including from social media and other websites that display authorized On the Plus Side branding. For example, if you post a comment on our Facebook page or send us a message on Twitter, we may collect that information as described in this Privacy & Security Statement. We also may collect information about you from commercially available sources (such as data aggregators and public databases). Please note that we may combine this information with other information that we collect about you and use it as described here.
