Privacy Policy

On the Plus Side

The novel coronavirus (COVID-19) continues to have an unprecedented impact on communities across the world. With that in mind, we are taking a moment to send our love to each and every one of you during this time of uncertainty. Our top priority is to keep our beloved customers and associates safe, and therefore taking as many measures as possible to do so. We are lucky the nature of our organization allows many of us to work from home, and thankful our order fulfillment is still fully operational. We will continue to work to provide you with the product you love in a timely manner, and are committed to providing you with the best customer service for anything you may need along the way. Further, we wish to address any possible concerns regarding some of our products that are shipped by vessel from China. We have consulted with the Centers for Disease Control and Prevention which states “there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods.” We are thankful for your continued support and patronage, and are confident we will get through this together! 



Making It Big inc. and our software publisher respect the privacy and security of every individual who visits our website. This Privacy and Security Statement outlines the information we will collect, how we will use that information, and how we keep it secure. This Statement will also instruct you on what to do if you do not want your personal information collected when you visit our website. If you have further questions, please contact us by phone at 1-707-795-1997 or email us.

Secure Ordering Online

You can shop at www.ontheplusside.com online with confidence. We are partnered with PayPal® to offer safe and secure credit card transactions for our customers. Ontheplusside.com uses Secure Sockets Layer (SSL) technology to keep your online order information safe. SSL technology encrypts your credit card number, order information and personal information before it is transmitted.

For additional information regarding the privacy of your sensitive cardholder data, please read the PayPal Privacy Policy

Personal Information

We will not collect your name, address, telephone number, or email address unless you provide it to us voluntarily. To better provide the services you request, we may ask you for the certain kinds of information. When you place an order on our site or over the phone, create an online account, visit our website, sign up to receive emails from us, request to "chat" with a customer service associate, or send us an email, you provide us with certain personally identifiable information, such as your name, email address, postal address, phone number and credit or debit card number. In addition to this information, we also maintain a record of your purchases from ontheplusside.com, and our catalog. However, we may attempt to collect such information if we believe your use of this website violates any laws. If you do not want this information collected, please do not submit it to us.

If you participate in one of our promotions, contests, surveys, or provide product reviews, you may provide us with additional personal information such as your age or date of birth.

When you do provide us with personal information, we may use that information in the following ways: we may store and process that information to better understand your needs and how we can improve our services. We may also use that information to contact you.

We also gather non-personally-identifiable information about where visitors go on our website and information about the technical efficiencies of our website and services (for example, time to connect to our website, time to download pages, etc.). This information allows us to see which areas are most visited and helps us better understand our clients' experiences at our site and tailor communications to our users' interests. This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services. Information about your computer (for example, domain type, browser version, service provider and internet protocol address) may also be collected by Making it Big inc. or third parties which will provide information regarding a visitor's use of our website (such as the time of a visitor's last visit to a page on our site).

We also collect information from third-party sources, including from social media and other websites that display authorized On the Plus Side branding. For example, if you post a comment on our Facebook page or send us a message on Twitter, we may collect that information as described in this Privacy & Security Statement. We also may collect information about you from commercially available sources (such as data aggregators and public databases). Please note that we may combine this information with other information that we collect about you and use it as described here.


We have no intention of collecting any personal information (that is, name, address, telephone number, or email address) from individuals under eighteen years of age. Where appropriate, we will specifically instruct children not to submit such information on our website. If a child has provided us with personally-identifiable information, a parent or guardian of that child should contact us at the email address listed at the bottom of this Statement to request that this information be deleted from our records. We will use reasonable efforts to delete the child's information from our existing files

Additional Information Collected Automatically

In some cases, we may collect information about you that is not personally-identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the URL of the website from which you linked or clicked to our website.

Information We May Place Automatically on Your Computer's Hard Drive

When you view our website, we may store some information on your computer. This information will be in the form of a "cookie" or similar file and will help us in many ways. For example, cookies allow us to tailor our website to better match your interests and preferences. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Third-party Sites

If you are visiting ontheplusside.com through a link from another website or search engine, information about your visit to ontheplusside.com may be collected by the provider of the other website or search engine. We encourage you to review the privacy policies of these other websites or search engines.

On the Plus Side also may allow reputable third parties to collect information about your online activities through cookies and other technologies so that these third parties can provide services to us. These selected companies may use information about your activities on our site and other websites and combine such information with other information (such as an email address) to provide advertisements about our products and services on this and other websites. These third parties have their own policies regarding privacy, and their information practices are not covered by this Privacy & Security Statement.

You may opt-out of having making your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on.

Identity Resolution Privacy Policy Updates

We also engage a third-party partner for the purpose of identifying users and delivering to them marketing on our behalf (i.e. email or direct mail). Our partners may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine personal and non-personal information about you with information from other sources; and may place or recognize a unique cookie on your browser. This activity enables them to identify you to facilitate the delivery of marketing on our behalf. To opt out of recognition services, please go to http://idx.listrakbi.com/opt-out.html. To opt out of third-party cookies, please go to http://www.aboutads.info/choices.

Who to Contact

If you have submitted personal information through this website and would like that information deleted from our records, please contact us at the following email address: otps@ontheplusside.com and we will delete your information from our existing files.

If you do not want to receive our emails, you may submit your request to unsubscribe directly at ontheplusside.com. In addition, if you have received an email from On the Plus Side, you may follow the unsubscribe link included at the bottom of the email.

Last updated 2020

© 2023 On The Plus Side. All Rights Reserved.