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International Orders

We accept payment for International orders with any major credit card where funds can be drawn on a US Bank in US Dollars.

Default method of International shipping is UPS. We charge you the actual UPS shipping charge which is figured by actual weight and country of destination plus a $5.00 handling fee. If you require another method other than UPS, please indicate this request when placing your order.

*NOTE: Please be aware that although the United States Postal Service is sometimes a less expensive method of shipping, we have experienced some problems with shipments, (lost, damaged, etc.). The United States Priority Mail service does not guarantee delivery time nor does it provide tracking. If you choose to have your package shipped USPS, On the Plus Side will not be able to refund, reimburse or resend packages that are lost or damaged. You assume full responsibility for your shipment once it leaves our facility. We suggest UPS when at all possible to ensure recourse for lost or damaged packages.

Any applicable shipping charges, duties, taxes or brokerage fees and customs clearance are the responsibility of the package recipient.

If you would like a shipping quote prior to order placement, please email Customer Service with the item numbers and quantities of the merchandise that you wish to purchase and we will contact you with a quote.

Orders are processed for shipment Monday through Friday. International orders should arrive within 2 to 6 weeks. If any items on the order are on back-order, we will hold the entire order shipment to save shipping, unless you request otherwise.

Free shipping on exchanges of equal or lesser value and free shipping on gift certificates apply to U.S. packages only. Our UPS return label service is only available for US returns.

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