100% SATISFACTION GUARANTEED
On the Plus Side offers the BEST QUALITY AND FIT IN THE WORLD
On the Plus Side's 100% SATISFACTION GUARANTEEOn the Plus Side guarantees that you will be 100% satisfied with your purchase. If something isn't right, let us know!
On the Plus Side's Simple Risk-FREE Return Policy:
- Visit our Returns Center for your prepaid UPS label before sending the item to:
525 Portal St., Cotati, CA 94931
- You may exchange it for another color, a different size, or an entirely new style of equal or lesser value - your choice with FREE EXCHANGE SHIPPING for U.S orders or receive a full refund on the purchase price of the item on returns made within 90 days of shipment date.
We offer returns or exchanges on any item in original, unwashed and unworn condition within 90 days of shipment date or found defective at any time with NO RESTOCKING FEE. On returns made after 90 days from the shipment date, receive a credit on file for the current selling price or the original purchase price, whichever is less, valid for one year from date of issue. Items with prices ending in $.99 are final sale and are not returnable.
On the Plus Side QUALITY COMMITMENT
On the Plus Side is committed to QFS; Quality, Fit & Service. We are focused on offering you an exclusive plus size women's fashion selection of the highest quality. The On the Plus Side team works hard to bring you high quality clothing designed in the latest plus size styles, ensuring a customized and specialized plus size fit. We take great pride in offering you our exceptional On the Plus Side plus size clothing styles. Our garments offer the highest quality and value.
On the Plus Side CUSTOMER SERVICE
The customer service team is happy to assist you Monday through Friday, 8:00 a.m. to 5:00 p.m. PST at 1.844.795.1997. Our highly knowledgeable customer service specialists have direct access to our clothing line and are well trained on our specialized sizing.
Email customer service directly anytime at firstname.lastname@example.org.